Tue, 22 September 2015
What happens when you combine an engineering degree with a talent for sewing? A beautiful business full of well-made products and streamlined processes is created! Kim VanSlambrook is the solopreneur behind Lucy Jane Totes. What started out as a creative solution to a problem she faced quickly morphed into a beautiful business. Kim has moved her business across states and made some risky choices in the face of parenting two twin boys. Sarah and I especially love the way Kim's engineering brain has developed a streamlined system for taking gorgeous, cohesive photos. Stay tuned to the end so you won't miss all of her photography tips! On the Podcast 01:13 - Engineer meets Maker Press Play on the Podcast Player Below to Hear from Kim! Engineer meets Maker Kim has a civil engineering degree from Purdue University with an emphasis in structural design. But once she became a mom to twin boys, she put that engineering background to use in other ways. She had a problem that desperately needed a solution: her boys were too thin for their pants, and the only belt she could find was $18 at Janie and Jack. That didn't fly with Kim. She knew she could create something better for less. She got to work, and soon her friends were asking her to make belts for them too. Kim then used her structural design background to reverse engineer a bag in larger proportions for moms on the go. Kim found that the current tote bags on the market just didn't have enough space or durability to work for her. As she solved her own problem, once again, she had customers waiting to buy totes from her too. Lucy Jane Totes was born, and Kim absolutely loves her business because she can work from anywhere. Her husband is also a civil engineer who works on bridge design. His job moves often because he has to go where the big bridge projects are, so in just five years' time, their boys had already lived in 5 cities and 3 states. Lucy Jane Totes also gives Kim a sense of identity. No matter where she lives or how new and out of place she may feel, she has her business as a constant to fall back on. Ruthlessly Eliminate! Kim's business started with local sales. This was a great confidence booster for her, and made her realize she could make a go of selling products online. She started her Etsy shop several years ago, and initially, it was a hodge podge of items - pillowcase dresses, nursing covers, and tote bags, among other things. Kim chose to focus on her tote bags and make that her business. In the process, she eliminated all the other random items in her shop. This was an especially risky and difficult decision, because at the time, Kim's nursing covers were being featured in Pregnancy and Newborn Magazine! However, Kim had to streamline for a few reasons:
Kim says when she ruthlessly eliminated other products, her sales took off! Deciding on a "Look" Kim's advice on choosing your brand identity is to determine what you want your overall "look" to be for your products and business. As creatives and makers, it's easy to find new fabrics or product ideas that we just LOVE, but if it doesn't work together with the other items in your shop, you just shouldn't include it. Every new product you add needs to fit with your brand. Kim's husband always reminds her that the most successful restaurants tend to have focused, small menus. It should be the same way with a handmade business. Kim's Risky Move Kim made another risky move in her business not long after deciding on her brand identity. She closed her shop for an entire year! The business was rolling along. She was getting a lot of sales and good publicity, but because she didn't have good child care for her boys, her work time was falling from 8-midnight each night. Kim admitted that she started turning into "mean mommy. " She wasn't getting enough sleep and she felt pulled in every direction. Kim asked herself, "what will I regret the most?" She knew that she would regret pushing hard on her business at the expense of her kids and family. Her relationship with her kids and husband matters most - so she took a break from the biz and just focused on them. A year later, the boys were starting school and Kim's schedule was better. She got back to work on Lucy Jane Totes and says it was a great decision! She returned to her business with a new energy and focus on where she wanted things to go. Why Kim is the CEO and COO Kim hasn't outsourced very much in her business, and part of this is because she didn't have the best experience when she tried. Last year, Kim set up her own website using the Shopify platform. Initially, she hired someone to create an e-commerce site for her, but it turned into a bit of a disaster because Kim had a very clear vision for how she wanted her site to look. (After all, she had refined her branding and knew what her business was all about!) The project was so far along that Kim ended up paying for a site that she never used. That was her lesson. She loves learning , and she's not intimated by googling until she can figure out how to add a new piece of code. So Kim uses a template from Shopify and changes aspects of the template to suit her brand. By being her own COO, she can ensure that her vision comes to life. Etsy versus Shopify Etsy has changed a lot since it first began. It's now much easier to sell items that are far from handmade on the site, and for this reason, it's a bit discouraging for a true handmade seller like Kim. There are plenty of tote bags on the site that were purchased wholesale from China and a monogram was added. Kim creates her bags from start to finish. Potential customers even write to Kim to tell her that they can get a bag like hers for less money! On the other hand, Etsy is great for getting traffic into your shop, and great for getting found via search engines and via Etsy search. It's hard to get the same level of traffic on a brand new site of your own. But, it will take time for Kim to build up the same level of traffic and customers that she gets from Etsy. It's a balancing act, and at this point, she wants to keep both shops open. How to Get Found Kim gets more consistent sales from Etsy because of the sheer volume of shoppers searching there and being able to optimize her listings for SEO. But if an influencer is talking about her items on social media, they'll link right to her own site and she'll see a spike in sales. Kim also uses her business social media accounts to point people to her own site versus Etsy. Kim also gets found quite often via Google image searches. Both her Etsy listings and her blog photos get found this way. Kim actually got an order from the Estee Lauder companies to use her tote bags for a sales meeting, and they found her Etsy shop via Google image search! Working on the Business One of Kim's biggest goals is to increase traffic and sales on her Shopify site, but it's difficult to do when she's still the person sewing all of her bags. She knows that in order to grow, she'll need to hire someone to help with the sewing so she can work on the business more and in the business less. It's a difficult task to find someone who will do the job well, because Kim is very particular. She creates quality products that will last for years so she has to find an employee with the same high standards and skill level. She knows that outsourcing will be worth it in the end, but the first step is the hardest! Instagram vs Pinterest vs Facebook - It's War! Ok, so the headline was just for fun. It's really not war between these social networks. Kim finds them all useful for different things, and we have to agree! Instagram: Kim is most active here. She's a visual person and she loves turning her Instagram feed into a board of inspiration. Instagram also lets Kim have more interaction with her customers and followers versus Pinterest, where people don't chat very often. Pinterest: Kim loves Pinterest for its ability to take photos of her work and make them spread. She once had a photo from her blog on a kitchen storage project that got featured on Apartment Therapy! That pin has been re-pinned thousands of times and still brings her steady Pinterest traffic. Blogging for Business Keeping up with a blog while running a handmade business is hard, but Kim has a clear goal with her blog: Keep content fresh enough that when someone new stops by her site, they know she's a real and active business. From there, Kim makes it really easy for a blog visitor to head to her shop or follow her on social media where she has time to post more often. Kim posts about shop updates, a bit about family life, and crafty tutorials or photography tips. If she had unlimited time, Kim says her focus would be on more DIY tutorials, sewing projects, and home projects. Blog Ideas for Handmade Business Owners:
My name is Who, my name is What? Sorry for the Slim Shady reference, I couldn't resist! Just like Sarah and I couldn't resist asking how Lucy Jane Totes got its name. It's such a cute name... but its owner's name is.... Kim? The story behind Lucy Jane is really sweet. Kim and her husband originally planned to have a whole slew of kids, but with twin boys and a tough pregnancy, they decided they were quite content with two healthy kids. They knew if they ever had a girl they would name her Lucy Jane. Jane is Kim's mom's name, and she's been a big source of inspiration in Kim's life. When they realized they likely wouldn't ever have a girl, they named the business Lucy Jane instead. The Creative Process After talking about Kim's business name, this launched us into a conversation on the doubts that creep into all of our minds when we pursue something creative. When an idea first strikes you think, "Oh my gosh this is the best thing ever!" Then the next day you'll think, "Oh my gosh this is the worst thing!" Then a few days later you'll think, "Oh this is really good!" Isn't that the truth? When Kim designs bags or new products, she likes to make one, step back for a bit, then re-examine who work to figure out if she really likes it or not. Kim Takes all her Own Photos...of herself? Sarah and I were dying to know how Kim gets such great photos of her bags! And... most of those photos have her in them holding the bags and showing them off. (Seriously, if you haven't clicked over to Kim's site yet, now's the time to do it... her photos are amazing.) So how does Kim manage to take all her own photos... while she's in them?!
Gorgeous photos and cohesive look... DONE! Kim says she used to take all the photos at once then sit down at her computer to edit only to find out that something was off. Now she saves herself loads of time by seeing the photos on the computer immediately and making adjustments before she takes too many photos that aren't right. So... what's a tether? To start a tether, just use the mini USB port to connect your camera directly to your computer . Kim's other Killer Tool: Dropbox. Kim exports her photos as a square to dropbox, so that way she's ready to upload them to her website or use them on Instagram. To Photoshop or not to Photoshop: Kim says she struggles with Photoshop because she has a tendency to over-edit, and in the end, she doesn't even remember what the photo was supposed to look like! Wow! I'm so impressed with the way Kim streamlines her photography process. It's obvious that she's got things down pat because her site and her Instagram feed are just filled with beautiful, creative photos of her products. Kim's Adorable Mom Moment You'll have to tune in to hear how Kim's son Teddy is creating his own "department" within her business - so cute! Stay in Touch with Kim!
Direct download: Episode2010620Kim20VanSlambrook20final.mp3
Category:general -- posted at: 3:30am EDT |